Discharge Planning Software to Improve Patient Satisfaction and Reduce Readmissions

Discharge Planning Software to Improve Patient Satisfaction and Reduce Readmissions

Create a more efficient discharge planning process that benefits hospitals, case managers, and patients alike.

The Cost of Operational Obstacles

1 in 4

readmissions are potentially preventable


of patients discharged from the hospital are readmitted within 30 days

$26 billion

paid by Medicare annually for unplanned readmissions

Achieve Your Staff and Patient Goals

Effective Discharge Planning Begins the Moment a Patient is Admitted

A poorly planned discharge process can impact the quality of care and health outcomes for patients, and result in a need for further readmissions if the patient’s condition is not managed effectively in the community.
When a successful discharge plan is developed from the start, patients are happier, case managers are more organized, and hospitals save money while increasing capacity.

  • Hospital Revenue and Cost for Patients

    When readmission rates are lower and case management is streamlined due to excellent discharge planning, overall operational costs diminish, saving money for both the hospital and the patients.

  • Increased Capacity

    By centralizing case information and communication flows, patients can be discharged the moment they’re truly ready, increasing capacity for patients in need.

  • Quality of Care

    Utilizing a care transition platform, like Aidin, allows you to limit time spent on administrative tasks and more time on patient cases, helping optimize productivity and overall quality of care.

  • Overall Satisfaction

    According to the Summer Foundation, studies show that discharge planning may lead to increased patient and healthcare professional satisfaction.

Benefits & Features

Develop a Discharge Plan that Works for Everyone

With plenty of data and communication that needs to stay up to date for everyone involved in the discharge planning process, using a workflow management platform can help staff be efficient and get patients where they need to be at the right time.

Improve the flow of information and break the cycle of reinjury and readmission with Aidin, an advanced discharge planning solution for case managers. Access our basic plan for free and start sending and receiving referrals today.

  • Simplify Authorization Requests

    Referral and authorization requests enter providers’ electronic health record system – a single, seamless, and centralized digital platform.

  • Cross-Platform Collaboration

    Our comprehensive digital platform enables document sharing, timeline creation, prompts, and efficient collaboration via fax, text, and online communication.

  • Safely Track Patient Data

    Case managers can organize data and patient information, track processes, and pinpoint delays.

  • Efficient Reporting

    Stakeholders (including providers, health plans, and their partners) are held accountable and rewarded when working in a timeline manner.

Improve Care Transitions with Aidin

Aidin helps case managers and other teams focus on creating optimal care transitions, reducing hospital readmissions and improving patient satisfaction.

  • All-In-One Discharge Planning Platform

    Aidin helps case managers manage care partnerships, referrals, records and authorizations from one single, integrated platform

  • Monitor and manage daily workflows

    Stay on top of day-to-day deadlines with visual flags of incomplete tasks, at-risk flows and overdue assignments.

  • Track documents

    Sort incoming documents from Aidin Printers, faxes, or emails and assign them to patients or requests.

  • Create patient checklists

    View daily to-do lists per patient and assign tasks to appropriate staff.

  • Allow for secure, HIPAA-compliant interactions

    Send secure, HIPAA compliant chats and instantly share patient details with anyone in your care community.

Common Questions from Healthcare Professionals

What should a discharge plan include?

Your hospital’s discharge plan should include information about where the patient will be discharged to, the types of care they will need, and who will provide that care. Use simple language and include a complete list of the patient’s medications with dosages and usage information, so both healthcare professionals and patients can be on the same page. [2]

How Does One Develop a Discharge Plan?

In general, discharge planning requires four phases:

  1. Patient assessment
  2. Development of a discharge plan
  3. Provision of service, including patient/family education and service referral
  4. Follow-up/evaluation [3].

What are the benefits of discharge planning?

High-quality discharge planning leads to a decreased chance of hospital readmissions, increased hospital bed capacity, and reduced overall costs for hospitals.

The difference between average and high-quality discharge planning can mean the difference in:

  • Case manager workload and stress
  • Length of stay and quality of care of patients
  • Operational and readmission costs, and patient capacity of hospitals

How Does an Organization Develop a Successful Discharge Planning Process?

A successful discharge planning process includes:

  • Identification
  • Assessment
  • Goal setting
  • Implementation
  • Coordination
  • Evaluation

Improve Discharge Planning.
Reduce Readmissions.

Get free access to Aidin’s basic features to see how your healthcare organization can drastically improve its discharge planning process.