ProHealth Care, a community health system of 2 hospitals and 300 beds in Waukesha, WI, serves 18,000 discharges annually.
ProHealth Care had done significant work to improve quality of selected post-acute care facilities in an effort to reduce re-admissions and prepare for bundles, but given regulatory restrictions on patient advising and a lack of comparison data, patients chose care facilities largely based on geography and continued to re-admit despite the Health System’s efforts.
ProHealth Care contracted with Aidin to manage its care transitions. Aidin identified additional high quality post-acute providers with whom ProHealth Care could regularly connect. They streamlined and automated the process for connections and match identification. Aidin continuously collects data on post-acute performance and provides it at the bed-side to drive patient decisions.
82% of patients choose top quality providers (up from 30%)
Drives 20% more volume to ProHealth network home health (the higher quality option)
Reduced readmissions
Average reduction in LOS
Using Aidin's data, ProHealth identified additional high quality post-acute providers as targets for partnership and even greater improvement
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