Reducing hospital readmissions: improving patient results with key post-acute care quality metrics

Reducing hospital readmissions: improving patient results with key post-acute care quality metrics

  • Kathy Scott

    Chief Innovation Officer

    “Aidin has prepared us for a future where more and more of our reimbursement will be tied to the outcomes outside of our hospital.”
  • Kathy Scott

    Chief Innovation Officer

    "Aidin was a game changer for us. It improved our LOS, increased staff efficiency, and improved outcomes. Aidin is foundational to our bundled payment and risk-based strategy."

Client

ProHealth Care, a community health system of 2 hospitals and 300 beds in Waukesha, WI, serves 18,000 discharges annually.

Situation

ProHealth Care had done significant work to improve quality of selected post-acute care facilities in an effort to reduce re-admissions and prepare for bundles, but given regulatory restrictions on patient advising and a lack of comparison data, patients chose care facilities largely based on geography and continued to re-admit despite the Health System’s efforts.

Action

ProHealth Care contracted with Aidin to manage its care transitions. Aidin identified additional high quality post-acute providers with whom ProHealth Care could regularly connect. They streamlined and automated the process for connections and match identification. Aidin continuously collects data on post-acute performance and provides it at the bed-side to drive patient decisions.

Results

82%

Chose quality

82% of patients choose top quality providers (up from 30%)

20%

More volume to ProHealth

Drives 20% more volume to ProHealth network home health (the higher quality option)

25%

Reduced readmissions

0.3 Day

Average reduction in LOS

Identified high quality providers

Using Aidin's data, ProHealth identified additional high quality post-acute providers as targets for partnership and even greater improvement

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