Partnering with Aidin to enhance patient care, reduce LOS and realize cost savings
St. Luke’s University Health Network is a fully integrated network based in Bethlehem, Pa. and one of Lehigh Valley’s largest healthcare systems. It provides services across 14 campuses and 300+ outpatient sites in Pennsylvania and New Jersey. St. Luke’s is the only Lehigh Valley-based healthcare system to earn Medicare’s five-star ratings for quality, efficiency, and patient satisfaction.
St. Luke’s was striving to improve inpatient bed capacity across its network. A primary objective was to improve patient care and increase bed capacity through better management of ALOS (average length of stay). Although St. Luke’s knew there were inefficiencies in their post-acute care (PAC) workflow process, they lacked the type of data that could help them pinpoint and address those inefficiencies. So, they sought an enhanced case management platform and referral management solution to empower them with the type of data that would enable them to optimize PAC transitions, reduce their ALOS, and increase the bed capacity in their network of hospitals.
* Note: Amounts mentioned throughout this report for ALOS and cost saving are potential direct cost savings, noting that many factors contribute to these organizational metrics.
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