In today’s competitive post-acute landscape, referrals aren’t just about being on a hospital’s list—they’re about standing out as the best choice. The top-performing providers don’t just wait for referrals to come in; they proactively optimize their intake process, build strong relationships, and leverage data to drive growth.
With Aidin’s streamlined referral management platform, top post-acute providers are securing more referrals, responding faster, and making data-driven decisions to win more business. Here are some ways to maximize your visibility and ensure you get the referrals that best align with your offerings and availability.
1. Ensure you’re getting the proper referrals
Not all referrals are the right fit for your facility. The most successful post-acute providers use smart referral management tools to ensure hospitals and case managers send patients that align with their services, payor mix, and bed availability.
Here are some specific ways you can optimize your referral intake:
- Control your settings – you can leverage Aidin to set precise referral criteria so hospitals like AdventHealth and other top systems send you patients that fit your facility’s capabilities.
- Be visible to case managers – ensure your service offerings, specialties, and insurances taken are always up-to-date so care managers know exactly when to send you a referral.
- Respond promptly to referrals – hospitals prioritize providers who reply quickly. A fast response not only increases your chances of securing a referral but also strengthens your relationship with hospital case management teams.
Showcase your value with Aidin Badges
Hospitals prefer providers that demonstrate a strong partnership and seamless care transitions. Aidin Badges recognize top-performing post-acute facilities based on response time, reliability, and referral acceptance rates.
- Earning an Aidin Badge positions your facility as a trusted partner, increasing your visibility in hospital referral networks.
- Badges help streamline patient flow and care transitions, reinforcing your credibility with case managers and improving referral volume.
- Aidin’s data insights allow you to track referral patterns and adjust your strategy to win more business.
Providers who take control of their referral settings and actively engage with hospital teams through Aidin are better positioned to increase their referral volume and build lasting relationships with top health systems.
Hospitals trust providers that communicate clearly and deliver consistent, high-quality care. The best post-acute facilities don’t just wait for referrals; they actively build relationships.
How to strengthen your referral partnerships
You can continuously build relationships with the care management teams at hospitals and health systems who send your referrals by:
- Stay top of mind by sharing updates on patient outcomes.
- Use Aidin’s secure messaging to communicate in real time with case managers. Learn more about Aidin’s real-time communication tools here.
- Host educational sessions to show how your facility meets hospital discharge needs.
Post-acute teams using Aidin report improved communication and faster decision-making, leading to more referrals.
2. Speed up your intake and response time
Hospitals need quick answers—delayed responses can mean lost referrals. Facilities that confirm availability within minutes consistently win more referrals.
Some best practices to improve intake include:
- Automate tracking with Aidin to ensure zero delays in referral response.
- Set response goals and set clear expectations with your team.
- Enable real-time updates so case managers see up-to-date availability instantly.
Aidin users love its ease of use, real-time updates, and simplified referral process, making intake faster than ever. One recent in-app comment mentioned they love how Aidin helps them “communicate with social work and care management teams.”
3. Showcase quality and patient outcomes
Hospitals choose providers that can demonstrate strong patient outcomes and reduce readmissions. Here are some tips to showcase your facility’s quality:
- Share photos and create a description to showcase your best qualities and benefits.
- Use Aidin’s referral tracking analytics to monitor trends and identify opportunities for improvement.
- Promote success stories—real patient results build trust with referrers.
With Aidin, post-acute providers can also access valuable referral insights and visibility into how they compare against competitors.
4. Differentiate your facility to secure more referrals
In a crowded market, standing out is key. Facilities that clearly communicate their unique value proposition win more referrals. Some actionable ways to differentiate yourself include:
- Highlight any specialized services you offer, such as stroke rehab, wound care, or memory care.
- Align with high-demand payors to accommodate more referrals.
- Expand your reach—Aidin’s Market Opportunity Report helps you identify gaps and new markets to grow.
Aidin’s competitive insights help you see where your facilities rank and understand how to increase their win rates.
5. Use market data to stay ahead of competitors
Successful post-acute providers don’t just guess—they use data to refine their approach and win more referrals by:
- Analyzing lost referrals— track why referrals go to competitors.
- Understand what hospitals look for in a preferred provider.
- Filter patients based on the likelihood of choosing your facility to increase conversion rates.
Aidin’s comprehensive post-acute reporting suite gives you and your post-acute teams real-time insights into their referral performance so they can adjust strategies and grow their business.
Ready to increase your referrals?
Winning more referrals isn’t luck—it’s about strategic actions that enable your team to help more patients more efficiently. With Aidin, post-acute providers are streamlining intake, improving communication, and leveraging data to grow faster than ever.
Want to see how your organization or facility compares? Aidin’s Market Opportunity Report helps you identify new referral opportunities and stay competitive. Schedule a walkthrough with our team.