How UCLA Health Built a Culture of Trust to Strengthen Care Teams and Improve Transitions
In this free eBook “Trust in Action: A Real-World Playbook for Healthcare Leaders” UCLA Health’s Mary Noli Pilkington shares how her team rebuilt confidence during a time of crisis and turned trust into a strategic lever for performance. Discover how transparent leadership, smarter workflows, and cross-team coordination helped UCLA reduce burnout, accelerate discharges, and navigate change without overextending staff.