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Our Plans

Join the Aidin care community for free today, or access a premium tier with advanced benefits and features.

Free Access Plan

We never charge for access to quality patient care. For our Free Access Plan, all you need is a fax number or an internet connection and email address to begin receiving referral requests sent from any Aidin partner. No registration required.

  • Fax, email, and text notifications

    Set your notification preferences to integrate new requests into your existing workflow.

  • Profile completion

    The Basic Access plan allows you to add your name, address, and contact information to complete your profile and start receiving referrals. Medicare providers need to upgrade to a Verified or Community plan to edit the details listed for Medicare-certified services.

  • Basic referral preferences

    Set clinical needs, service areas, and insurances to attract and secure the best referrals for your organization.

  • Reputation overview

    Earn performance badges for quality care and view every badge your profile has received to date.

  • My community view

    View all of your referral partners In one place and keep track of your current requests.

Verified Plan

Complete your profile to increase your referral opportunities and visibility in your community. The Verified Plan gives you access to Aidin’s workflow platform and confirms that your organization is credible and ready to receive requests.

  • Verified identity with Jumio

    Verify your identity to claim and secure your organizations sensitive referral and patient data

  • Team workflow access

    Invite up to 15 users to your team and manage your daily tasks, assignments and deadlines.

  • My locations dashboard

    Mange all your organizations in one dashboard and adjust permissions for each team member.

  • Comprehensive patient reviews

    Aidin follows up with every patient, which gives you a holistic view of your previous and ongoing performance reviews, satisfaction scores, and readmission data.

  • Custom notification preferences

    Each user can set specific text, email, fax, and onlinemessages preference and customize how they want to hear about incoming messages and upcoming deadlines.

  • Advanced profile settings

    Complete your profile with descriptions, pictures, avators, accolades, certifications, specialites, policies, disclosures, and contact info.

  • Detailed referral information

    Configure zip code specific service areas, and filter insurances by referral source to find the highest density payors among your partners.

  • Weekly intake performance reports

    Get detailed weekly summaries of the prior week's inbound requests and your team's responsivness to every referral opportunity.

Community Plan

Start sending and receiving requests in one seamless platform. The Community Plan consolidates all of your workflows and communications, and unlocks access to detailed profiles and market insights to help you secure the best partners for your patients.

  • Complete community view

    See all providers nation wide and get full profile views of all providers quality data, response rates, and patient reviews.

  • Inbound + outbound requests

    Send and receive referrals, documents, signatures, authorization, transport, DME, and supply requests.

  • Free limited partner access

    Grant limited access to your care partners and seamlessly manage your communications within Aidin, even if your partner is fax, email or text-based.

  • 3 Aidin Printer licenses

    Seamlessly upload and 'print' any documents directly and securly to your aidin systems.

  • 400 free outbound faxes

    Your first 400 outbound faxed pages per month are free, and additional faxes are auto charged at $0.11 per page.

  • Inbound fax tracking

    Connect your existing fax number or create a new line and funnel all your inbound referral and authorizarion fax communication with essential bussiness partners.

  • Digital fax dashboard

    Optimize your responsivness and integrate your fax line so that all inbound and outbound faxes land in your digital Aidin inbox.

  • Healthcare transactions

    Keep track of your patient documnets and assign tasks to team members to efficiently manage all of your healthcare transaction.

  • Secure document sharing

    Quickly and securely share patient documents via text, fax, or online to new and existing partners.

  • Track patient documents

    Assign documents to the right patient to make it easy for staff to search, audit and keep track of important care information.

Enterprise Plan

Join world-class health systems who trust Aidin as their enterprise communications solution. The Enterprise Plan gives you full bidirectional EMR integration, world class support, custom reporting capabilities and competitive analytics to help you make informed business decisions.

  • EMR integration

    Integrate with Epuc, Cerner, Meditech and more to automatically populate patient census, payor info, demographic data, partner utilization and patient chouce documentation.

  • Single sign-on

    Get one click access to Aidin directly from your medical record with no user account or password required.

  • Enterprise security

    Secure and optimize compliance for all your sensitive communication with outside partners.

  • Impact Act compliance

    Hold partners accountable for their outcomes and ensure that your patient chouce practices and choicelists comply with impact Act regulations.

  • Command center

    Identify and prevent delays in real time with a comprehensive Command center that gives you a birds-eye-view of all of your referrals, auths, docs and at risk flows.

Trusted by

Dr. Jeffery DiLisi - VHC
    Dr. Jeffery DiLisi - VHC

    Senior Vice President & Chief Medical Officer

    “Aidin's innovative approach is helping us overcome one of the biggest barriers to being successful in risk-based reimbursement, improving care outside of our hospital.”

    Linda Kulhanek
      Linda Kulhanek

      Chief Financial Officer

      “Aidin helped us completely rethink our relationship with the post-acute market. By creating healthy auctions for each care transition we quickly achieved our financial and quality goals.”

      Detailed plan comparison

      Access

      Access

      Verified

      Community

      Enterprise

      One-time access

      Access every request sent from any Aidin partner with a referral specific-code for one-time access. No registration required.

      Lasting user identity access

      Verify user identity with photo ID via Jumio integration once per year, and again as required based on risk and security requirements.

      See how the competition is doing

      Settings & profile

      Access

      Verified

      Community

      Enterprise

      Basic Fax, email, & SMS notifications

      Register up to 1 fax, 3 emails or 1 SMS notification with preferences to learn about requests however best fits into your workflow.

      Advanced profile settings

      Update your basic and advanced profile, with description, pictures, organization avatar, special accolades, specialties, special programs/services/features, visitation policy, clinical navigator.liaison name and contact info, partners / financial disclosures, link to CMS data webiste if available, speciality certifications.

      Users & notifications

      Access

      Verified

      Community

      Enterprise

      Basic profile

      Name, address, and contact info. Please note: if you are a Medicare-connected provider, you must Claim and Verify to update basics for medicare registered locations.

      Additional team members

      Up to 5 users

      Advanced referral settings

      Filter insurances by referral source and sort by share of patients, configure zip code service areas, and exclude providers from results.

      Reports & data

      Access

      Verified

      Community

      Enterprise

      Basic referral preferences

      Set clinical needs, service areas, & insurance.

      Complex referral preferences

      Set clinical needs, service area including zip code configuration, insurance and referral source designation, and exclude providers from results.

      Reports

      Access to reports; See all your patient reviews and submit outside verified patient contact info for aidin outreach to leave a review, readmissions data and Aidin patient satisfaction score details.

      Benchmarking

      Access

      Verified

      Community

      Enterprise

      Badges
      Data & statistics

      Note: For Medicare cert providers, you can update your name and contact info real time.

      My community view

      See providers nation-wide in Aidin database, full profile views of all providers including quality data, # of referrals received, response rate, patient reviews.

      Sending

      Access

      Verified

      Community

      Enterprise

      Unlimited referrals
      Unlimited referrals
      Unlimited document/sign requests (inbox)
      Refer a friend option
      Unlimited document/sign requests (inbox)

      Integrations

      Access

      Verified

      Community

      Enterprise

      Printer

      Print anything to Aidin to share anything you can print from your computer seamlessly and securely to Aidin.

      Document reader

      Included with My Inbox. Sorts inbound documents arriving from your Aidin Printers, fax lines and emails to assign them to patients, requests and more to help you quickly sort all your inbound communications.

      Bidirectional EMR

      Contact sales for more info

      APIs

      Contact sales for more info

      ADT Feed

      Contact sales for more info

      CSV Upload - Coming Soon

      Contact sales for more info

      Frequently asked questions

      All Aidin Plans enable you to view and respond to inbound requests from existing Aidin partners. To respond to a specific request, you simply follow the directions on the fax and go to open.myAidin.com and enter the invitation code and your email address. No password required.
      Requests in Aidin expire if you do not respond in a timely manner. Every request prominently displays how long the requestor will wait for a response. If you miss the response window, you can contact the source directly or sign up for a Verified Plan to see ‘organization’ level information and review any missed interactions.
      Aidin is fully functional over fax, email and text – so Aidin can seamlessly connect your organization with your care partners, even if you’re tech adverse.
      We’re so glad you asked. Click here to learn more about our founding vision and leaders.
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      Let’s work together

      New technology can be overwhelming for overworked teams. We’d love to show you how the Aidin platform can help you reduce LOS and readmissions, and create cost-saving efficiencies for your staff.
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